We make every effort to check our products against manufacturing defects. If you purchased a product that is damaged, please contact us at sales@togpetwear.com and we will send you a return label and instructions.

If you are not happy with a product you purchased, please contact us at sales@togpetwear.com to get a return authorization number. Once we receive it we will issue a refund. Product must be in clean condition with original  hangtags.